I facilitated at Company X communicated the value of UX and established a more collaborative and holistic design process.
Across a wide spectrum of visual and interactive applications, the system is, at heart.
Task
UX research insights can undermine designers. Metric-focused: How I ran a design sprint to redesign a chat feature and improved the customer satisfaction score by 20%. Outcome-focused: How a design sprint I facilitated at Company X communicated the value of UX and established a more collaborative and holistic design process. Across a wide spectrum of visual and interactive applications, the system is, at heart.